Privacy policy

Who we are

Showroom TEIPE is a virtual showroom app for Shopify stores operated by TEIPE. This policy explains what data we handle on this website, in the merchant panel and in the showrooms shown inside stores.

Data from merchants

When you sign in with Shopify we receive your store domain and an access token with the permissions you approve (reading products and store languages). We store your showroom settings, selected products, generated images and your logo. Access tokens are kept encrypted and never shown in public showrooms.

We use a secure session cookie (teipe-shop, up to 24 hours) to keep you signed in to the merchant panel.

Data from showroom visitors

To show statistics to the store, the showroom records anonymous events: a product view or add to cart, the product and a random visit identifier kept in the browser session storage until the tab is closed. It does not record names, emails or payment data; purchases happen in Shopify.

Favorites and your language choice are saved only in your browser (local storage) and you can delete them by clearing your browser data.

Virtual try-on photos

If you use virtual try-on, the photo you upload is sent to our AI image provider only to create the result and is not saved in your store’s showroom.

AI generation

To create looks and translations, product images, model and background references and text are sent to AI providers through private links that expire.

Site analytics

We use Lovable’s visitor analytics. It uses no cookies, stores nothing on your device, doesn’t keep IP addresses and doesn’t identify visitors. Lovable collects this data for us.

It records the pages visited, where visitors came from, their country, browser, operating system and device type, how long they stay, how fast pages load, errors, and which buttons and links are clicked. It is recorded for every visitor. Detailed data is kept for 90 days and daily summaries for a year.

Who receives data

Shopify (store connection and cart), our hosting and database provider, AI providers for image generation, try-on and translation, and Lovable for site analytics. We do not sell personal data.

Retention and deletion

Store data is kept while the app is in use. When you uninstall the app or ask us, we delete your store’s settings, images and statistics.

Your rights and contact

You can ask to access, correct or delete your data by contacting TEIPE through the support channel of your plan.